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Accountability and Transparency

We are committed to being fully accountable and transparent to children and the communities and countries we work in, our supporters, and the people and organisations that make our work possible.

Our dedication to ethical practices, financial responsibility, and safeguarding standards is unwavering.

Where your money goes

We ensure that your donations directly support children at risk on the streets. Our financial reports detail how funds are allocated to various programs and initiatives aimed at protecting vulnerable children.

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Supporter promise

Our supporters are the lifeblood of Railway Children. We value your trust and are committed to maintaining transparency in all our operations, ensuring that your contributions make a tangible difference.

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Finances

We take pride in our financial integrity. Detailed accounts and annual returns are submitted regularly, outlining our income sources and expenditure to maintain transparency and accountability.

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Complaints Procedure

We welcome all comments and feedback about the way we work. Our complaints procedure ensures that any concerns are addressed promptly and effectively, fostering an environment of continuous improvement.

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Safeguarding children

The protection of children in our care is of the highest importance. Our safeguarding policy outlines the standards expected and the conduct required from our staff and volunteers to ensure children's safety.

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Whistleblowing Policy

We encourage openness across our organisation. Our whistleblowing policy provides a clear and confidential way to raise concerns about misconduct or malpractice so that they can be properly addressed.

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Privacy notice

We respect and protect your personal data. Our privacy notice explains how we collect, use, and store your information in line with data protection laws.

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What we do

Railway Children works to support children and families in the UK, India and Tanzania. We offer immediate support and long-term solutions for children at risk.

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Contact us

Whether you have a question, would like to get involved, or need support, we're here to help. More details can be found by clicking the link below.

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