Our training
We offer a range of training and consultancy services for the rail industry, tailored to different roles, locations and local needs.
Training and consultancy provision
Our training and consultancy provision has been developed to equip train operating companies and those working directly with young people to spot the signs of vulnerability on the transport network and, crucially, know what to do when they see it.
Our connections, experience and understanding of the issues young people face and how these present on rail, mean we are uniquely placed to offer extensive and bespoke training which is rooted in real-life and provides solutions we know work.
Our training…
- is developed and delivered by a team with decades-long experience of youthwork and contextual safeguarding – including within the transport industry
- is youth-informed – with young people who have lived experience of safeguarding on rail feeding directly into its content and development
- is BTP approved and informed
- can be adapted to meet the unique needs and priorities of your organisation
- meets Safeguarding on Rail standards, as we were integral in the scheme’s development and adoption
What’s more, through investing in our training, your company is directly protecting some of the most vulnerable children in the UK, India and Tanzania, as 100% of our profits go straight back into Railway Children’s work.
Contact us to create your own bespoke programmes
Not only do we have a proven track record in providing first-class training, we’re also the UK’s foremost charity working with the rail sector and BTP to protect vulnerable children.
What types of training do we offer?
Our training covers a range of issues and always relates these issues back to how they may present on the transport network.
Whether sessions are delivered in-person or online, both offer the same in-depth analysis, real-life scenarios, engaging learning and great value.
We also provide a consultancy service for companies requiring individualised, intensive support in specific areas of safeguarding.
Case study: Northern
Train operating company, Northern, has been awarded full accreditation in the Safeguarding on Rail Scheme by BTP, recognising its strong commitment to protecting vulnerable passengers.
A key part of their success is the safeguarding training delivered by Railway Children, which has equipped over 7,000 frontline staff to spot signs of distress, abuse or exploitation and take appropriate action.
Railway Children’s training, which has been in place since 2022, has had a measurable impact – equipping staff to intervene in several serious situations, including supporting missing children and individuals in crisis.
These real-life examples clearly demonstrate how Railway Children’s training empowers staff to act when ‘something doesn’t feel right’, making the railways safer for everyone.
MEET THE TEAM
David Bentley, Training, Development and Participation Manager
- Over 19 years’ experience supporting high-risk, trauma-affected young people through largescale safeguarding initiatives.
- Expert in youth participation and coproduction, ensuring young people’s voices shape training and service design.
Joe Clay, Programme Manager: Safeguarding Partnerships
- Leads national partnerships with Train Operating Companies and BTP to deliver contextual safeguarding and sector-wide training.
- 18 years of frontline and project management experience supporting vulnerable youth within multi-agency environments.
Nyssa Koring, Training, Development and Participation Officer
- Over 20 years working with young people and young volunteers in educational environments.
- Expert in delivering presentations and training to a variety of audiences, including staff training and sharing her own experiences of being diagnosed with autism.
Louise Thornton, Business Development Manager
- Delivers high-quality, holistic supporter care while collaborating with partners across the rail industry.
- 15+ years of experience with partnership and account management and skilled in coordinating internal teams to deliver practical, focused solutions.
PROUD TO PARTNER WITH
