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Supporter services and marketing officer (maternity leave cover)

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Home > Who we are > Jobs > Vacancies > Supporter services and marketing officer

The role

Department: Fundraising and Marketing
Location: Based in office – Crewe
Responsible to: Head of Public Fundraising and Engagement and Digital Marketing Manager
Hours: Full time, fixed term 12 month maternity leave cover
Salary: £26,000

Closing date: Friday 28th November

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Job purpose

This is a vital role that sits within Fundraising and Marketing department as the first point of contact with the charity for many of our supporters. The post holder will directly support our donors, community groups and the general public for the benefit of Railway Children, so that they are highly impressed by the customer experience they receive from us. Whether this is through our digital channels, website, telephone or email.

The postholder will deal with queries, prepare communications, help ensure our website is up to date, build supporter emails and social media posts and provide support to the wider Fundraising and Marketing team.

Be part of something life-changing

To apply for this role, complete the application form below. Please note that Railway Children will only accept applications made using this form and will not accept CVs, academic certificates or covering letters.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

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Personal Details

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Employment History – Role 1

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Role 2

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Role 3

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Role 4

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Further information

After reading the job description and person specification on our website, please explain how your skills and experience meet the requirements of the job.(Required)

Reason for application

Please explain your motivation for applying for this role.(Required)

Miscellaneous

Have you applied to Railway Children before?(Required)

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When did you apply and what was the job role?

Do you know anyone who currently works for Railway Children?(Required)

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Please state name and position.

Miscellaneous

Please specify where you saw this position advertised:(Required)

Safeguarding: Criminal Convictions and References

Railway Children is committed to providing a safe and trusted environment and to safeguarding anyone who comes into contact with our work. We implement a range of policies to ensure that we only employ people suitable to work with vulnerable groups and who are prepared to work in line with the high standards of personal conduct we expect. In line with verifying these standards, job offers are subject to receipt of references satisfactory to Railway Children and you will be required to undertake a police check from the Disclosure and Barring Service. Any disclosure made by the Disclosure and Barring Service will remain strictly confidential. Any post that involves directly working with children will be exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 which means that spent convictions must be disclosed and will be taken into account in deciding whether to make an appointment. In addition to a police check,you will be asked to sign a self-declaration regarding your criminal record post-interview.

References

Your referees should include one from your most recent employer and be completed by a senior person with the appropriate authority e.g. your line manager, senior manager or HR manager, not a colleague or peer. Both referees should be able to comment on your professional skills/experience and must be able to provide a reference on behalf of an organisation, not in a personal capacity. We will not make contact with your referees until an offer of employment has been made. Your references should cover your previous four years’ employment. If you have worked for more than two employers during this period, please provide details of additional references in the ‘additional information’ box at the end of this form.

Reference 1(Required)

Name Your relationship

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Reference 2(Required)

Name Your relationship

Company(Required)

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Data protection

All of the information collected in this form is necessary and relevant to the performance of the job applied for. We will use the information provided by you on this form, by the referees you have noted, and the educational institutions with whom we may undertake to verify your qualifications, for recruitment purposes only. Railway Children will treat all personal information with the utmost confidentiality and in line with current data protection legislation. Should you be successful in your application, the information provided, and further information which will be gathered at the relevant time, will be subsequently used for the administration of your employment. For more information on how we use the information you have provided, please see our privacy notice for job applicants which is located at www.railwaychildren.org.uk/who-we-are/jobs/

Declaration(Required)

I confirm that information provided on this form and any attachments are to the best of my knowledge correct and complete. I understand that any information later discovered to be incorrect may result in the termination of any agreements made.

I confirm that the above information is complete and correct and that any untrue or misleading information will give Railway Children the right to terminate any employment offered. I understand that any offer of employment is subject to Railway Children being satisfied with the results of relevant checks including references, eligibility to work in the UK, anti-terrorism checks, qualifications and criminal convictions.

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Learn more…

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What's it like to work for Railway Children?

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What are the benefits of working for Railway Children?

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What does working for Railway Children involve?

Supporter services and marketing officer (maternity leave cover)

The role

Job purpose